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Ordering Information

You can contact Jim & Anne at:
541-432-0445

Or E-Mail them Here »

Fire Works Pottery
62378 Hurricane Creek Rd
Joseph, OR 97846

Delivery Time:

Our pottery is made by hand after an order is placed. If we have what you want in stock, we’ll ship it immediately. If not, please allow a 4-8 week lead-time. This is particularly true for large orders. If you provide an email address, we will send you an order confirmation and estimated delivery date.

Payment:

We accept Mastercard, VISA, and DiscoverCard, or advance payment by check. We respect your private information, and keep it secure. Please DO NOT send credit card info via email. Cards will be charged when we ship. Oregon does not have a sales tax.

Shipping:

Orders are shipped via UPS Ground service. Our retail prices include shipping within the continental U.S. We add a 4% handling charge to the retail total. Every effort is made to ship our pottery with care. Please notify us within 5 days of receipt if there is damage or shortage, and we will make it good. Important: save the boxes and packaging for UPS insurance inspection.

Return Policy:

Since our pottery is handmade, natural variations from the pictures on this site are inevitable. Vineware is intentionally unique in its handles and other embellishments. The pieces you receive will be substantially similar to the ones you see here and of equal quality, but not identical.

If you choose to return a piece, you must pay for shipping, insurance and either our cost of shipping a replacement, or if you wish a refund, a 10% restocking charge.

Wholesale Ordering and Policies:

Wholesale accounts are welcomed at Fire Works Pottery. We have accounts as far away as Boca Raton, Florida, and as close by as a gallery in the town of Joseph 3 miles down the road. We may ask for business credentials/ references for first time orders.

Please write to us or email us to request a current wholesale price list here »